General settings
Last updated
Last updated
Here you define important parameters for your business such as languages, currency, VAT and tips.
Change the currency and Time zone valid for your country here. The default setting is the currency and Time zone of the country in which you are registered.
Select the sales zone/point to which your personal web address should link, e.g.<i> oido.me/hotel-eden</i>.
Choose Catalog or Menu if you don't have an OIDO subscription, or select options like Take-Away if you're already an OIDO subscriber.
Leave the default setting here until you have familiarized yourself with Sales zones.
Enter your VAT ID here, e.g. B 12345678.
The VAT ID will be displayed on the customer receipt.
Change the valid VAT rate here. OIDO automatically sets the VAT rate of the country in which you are registered.
OIDO is required to document any changes in VAT rates for potential audits or inquiries from tax authorities.
Insert additional VAT rates here and name according to the respective product group, e.g. shipping or beverages.
OIDO is required to document any changes in VAT rates for potential audits or inquiries from tax authorities.
Enable Tips: Activate this option to allow the customer to tip when paying.
Default tip percentage: Select the percentage of the suggested tip. Your customer can change the percentage before paying.
Tips are taxed: Activate this option when the tip is subject to VAT in your business.
VAT Rate for tips: Specify the percentage of VAT that apply to tips.
OIDO is required to document any changes in VAT rates for potential audits or inquiries from tax authorities.
Notify if a job has not been processed for more than 10 minutes
Specify whether and who should receive an e-mail if an order is unprocessed for longer than 10 minutes. The default destination address is the e-mail address entered during registration.
Destination e-mail address: Enter an alternative e-mail address for the notification of unprocessed orders, e.g. in a hotel: roomservice@hotel-eden.com
Specify whether to display a warning message to the customer when too many unfinished orders accumulate.
Treshold for the open orders alert display: enter the number of open orders above which a warning is displayed in the product catalog.
Costumer alert for too many open orders: Display a message in the product catalog as a clear warning to customers when the number of orders in progress reaches a level you have set.
When set to 'Closed' the product catalog is always displayed without the order and payment function.
Enter a text to be displayed in the product catalog when closed is selected, e.g. stating the opening hours. This text is only possible to enter when the above setting is changed to 'closed'.
Select your primary/default languages for the product catalog/menu.
Start by creating the menu in your primary language first, and add translations into other languages afterward.
With the OIDO language tool you can, for example, show your customer the English catalog in Dutch, the French chef sees the order on the kitchen view in his language while the bar sees the orders in English.
The default language setting determines the display language when a customer's phone is set to a language not available in your product catalog. Customers can change from the available languages using the language selection buttons.
If, for example, a customer telephone is set to Chinese, your product catalog will be displayed in the default language.
OIDO leverages Deepl.com’s AI-powered translation software. Once activated, it allows you to translate your entire product catalog into selected languages and ensures it stays up to date.
The AI automatically translates all fields entered in the default language of your product catalog. It also translates your Sales zone texts and updates them whenever changes are made.
You can correct any incomprehensible translations in the respective language fields. Your corrections will also be retained in the automatic updates.
Any input in a language field of another language has priority over the AI translation.
The automatic translations are only visible in the customer view.
An automatic translation is never 100% error-free.Eine automatische Übersetzung ist nie 100% fehlerfrei.
The AI needs about 15 minutes to translate your complete product catalog/menu.
The automatic translations are not displayed in the language fields of the OIDO user interface.
Only activate the 'hide multilingual input fields`' if you do NOT want to edit the fields in the catalog and texts in other languages.
If the default language is later changed, all text fields of the products in the product catalog must be checked in order to avoid unwanted remaining content.
